Privacy Policy for PureDiamond

Effective Date: January 18, 2025
Website: https://purediamondd.com
Location: 5046 355th Ave, Laurens, Iowa, United States
Phone Number: (281) 356-4198
Email: info@purediamondd.com

At PureDiamond, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect the following types of information when you interact with our website:

A. Personal Identification Information
When you make a purchase, create an account, or contact us, we may collect personal details such as:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (such as credit card details or PayPal information)

B. Non-Personal Identification Information
We may collect non-identifiable information, such as:

  • Browser type and version
  • IP address
  • Device type and operating system
  • Pages visited on our website
  • Time and date of visits

This information helps us to understand how visitors use our website and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

A. To Process and Fulfill Orders
We use your personal details, such as your name, address, and payment information, to process and deliver your orders accurately and promptly.

B. To Improve Our Services
We may use your information to:

  • Improve the functionality of our website
  • Customize your shopping experience
  • Analyze trends and website traffic
  • Provide customer support and respond to inquiries

C. To Communicate with You
We may use your contact information to:

  • Send order confirmations and shipping notifications
  • Inform you about promotions, new products, or updates (if you have opted in to receive marketing emails)
  • Respond to your customer service inquiries

D. To Comply with Legal Obligations
We may need to use or share your information to comply with legal requirements or to protect our legal rights.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • SSL (Secure Socket Layer) encryption to protect sensitive data, such as credit card information, during transmission.
  • Secure servers and databases to store your information safely.
  • Regular monitoring and testing of our systems to detect vulnerabilities and protect against unauthorized access.

Although we use reasonable security measures, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. These files allow us to:

  • Remember your preferences
  • Keep you logged in to your account
  • Analyze website usage to improve our services

You can control cookie settings through your browser’s privacy settings. If you prefer, you can disable cookies, but doing so may affect the functionality of our website.

5. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

A. Service Providers
We may share your information with trusted third-party service providers who help us with:

  • Payment processing (such as PayPal, Stripe, etc.)
  • Order fulfillment (shipping carriers like FedEx, UPS, or USPS)
  • Marketing services (email marketing platforms, etc.)

These service providers are required to maintain the confidentiality and security of your data and are prohibited from using it for any other purposes.

B. Legal Requirements
We may disclose your information when required by law or in response to valid legal processes, such as subpoenas, court orders, or government investigations.

6. Your Choices and Rights

You have the following rights regarding your personal information:

A. Access and Update
You can access, correct, or update your personal information by logging into your account on our website or contacting us directly.

B. Opt-Out of Marketing Communications
If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us at info@purediamondd.com.

C. Data Deletion
You have the right to request that we delete your personal information. Please contact us at info@purediamondd.com if you wish to make such a request. Please note that we may need to retain certain information for legal or operational reasons.

7. Third-Party Websites

Our website may contain links to third-party websites that are not controlled by PureDiamond. These websites have their own privacy policies, and we are not responsible for the practices or content of those websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this policy will be posted on this page, and the effective date will be updated at the top of the policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at: